Frequently Asked Questions

These questions below are among the most received from our feedback department.  Before emailing us with a question, be sure to check here first to see if it has already been answered.

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For all other support issues, click here.

  1. What day or days is the website updated?
  2. What is a subscription id number and how do I cancel my recurring membership?
  3. I don't get paid until next week, and I don't currently have a credit card.  Could you please give me free access to the Members area?  I promise to send it in as soon as I get paid next Friday.
  4. I would like to buy some videos, can you email me some pictures or video clips (mpegs) to help me decide?
  5. Can you give my name and email address to a certain model?
  6. Do you do custom videos?  If so, how much?
  7. When you receive my video order, how soon is it shipped?
  8. How do you ship your packages (i.e. packaging)?
  9. What methods of payment do you currently accept for video orders?
  10. Where do I send my payment?
  11. What name appears on my credit card statement when I order a video?
  12. I emailed a certain model, but she has not responded.  Why?

 


The website is update every Monday by 10pm CST.  If a holiday falls on a Monday, the website may be updated earlier than the regularly scheduled day, but never later than Monday.


Your subscription id number is a number that was emailed to you in your Paycom or CCBill receipt which you received upon purchasing your membership to our website.  If you have misplaced this number, please click here.  If you are still having problems locating your subscription id number, please email us with the following: first & last name, username, and password, and we will then cancel your subscription immediately.


No, we don't give access to anyone who doesn't have a membership.  So please, save yourself the embarrassment by not asking.


No we don't email mpegs of our videos to anyone.  Members enjoy the mpegs of videos that are for sale in the Feetishes Video Room.  Joining gives you access to more than 750 mpegs and a library of more than 140 models.


No.  Many of these models are not looking for any outside relationships.  We are not a dating service.


If you are interested in obtaining a custom video please email us.  Prices start at $10.00 a minute with a 30 minute minimum, depending on the type of video you are requesting.  You may email us at custom@feetishes.com  


Orders are shipped within 24 hours of the time they are received Monday - Friday.  If your order is received after 11am Saturday, it will be shipped on Monday morning. 


All videos are shipped via US First Class Mail in a plain brown envelope.  All packages are labeled with return sender listed as "John White."


We accept the following credit cards: Visa, MasterCard, Discover, American Express.  We also accept Cashier's Checks and Money Orders.  If sending a Cashier's Check or Money Order, please make them payable to RJ MEDIA.  Or, if you prefer, you may leave them blank.


Please send your orders and payments to:  
RJ MEDIA - PO Box 536 - Hazel Crest, IL 60429


If you order a video through the Feetishes Video Store, your credit card statement will be billed as RJ MEDIA.


Although we ask our models to reply to email that is sent to them, Feetishes Inc. can make no guarantees of any kind that they will.  Many of the models have other responsibilities and may not wish to correspond with anyone.  However, if you do not receive a reply after a number of attempts, simply refrain from sending any more emails to that particular model.